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Support for the LearnLive suite of products

Welcome to the new help and support site for the LearnLive suite of products. This site covers our entire product range as of the release of LearnLive's second-generation Learning Management System (LMS). Although not a product in itself, the LMS is the foundation and scaffolding of all of our products. If you use CompassTM, ComplianceTM, or ContinuumTM, this new upgrade will revolutionize your workflow. Users of CaptureTM and ConnectTM will see some improvements in the way programs are constructed, but the core interfaces of those products, for both participants and presenters, will remain unchanged.

Regardless of the products you are using, you are in the right place to get help. To get started, click on the LearnLive product that you are using in the main menu on the left, or consult some of the general reference links below.

Getting Started with Version 2.0

Below are some links to articles that introduce LearnLive LMS Version 2.0. (these are all posts from http://blog.learnlive.com)

Introducing LMS 2.0

LMS 2.0: Introduction to the architecture

An introduction to programs in v 2.0

Video training

Check back frequently-- as we finish them, we will post short training videos here that will help you familiarize yourself with the new system and show you some new features and helpful hints.

Live call-in help sessions

We will be scheduling live call-in help sessions later in the spring of 2013 to assist you with all your questions about LearnLive LMS Version 2.0. Check back soon for more details including times and dates.

Known issues and Open Items

This is a list of known issues that we are currently in the process of resolving. Before filing a bug report, check this list to see if we've already found your problem and are working on fixing it. If your bug isn't on this list, let us know.

Known issues for Learning Management System

Known issues for Content Delivery system

Compliance Open Items

University help (temporary location)

See this page for the current draft of the help section included in the university experience: University help

Internal training

This page is for LearnLive employees only: internal training hub

Let us know what you think



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