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Welcome to the new help and support site for the LearnLive suite of products. This site covers our entire product range as of the release of LearnLive's second-generation Learning Management System (LMS). Although not a product in itself, the LMS is the foundation and scaffolding of all of our products. If you use Compass<sup>TM</sup>, Compliance<sup>TM</sup>, or Continuum<sup>TM</sup>, this new upgrade will revolutionize your workflow. Users of Capture<sup>TM</sup> and Connect<sup>TM</sup> will see some improvements in the way programs are constructed, but the core interfaces of those products, for both participants and presenters, will remain unchanged.
Welcome to the new help and support site for the LearnLive suite of products. This site covers our entire product range as of the release of LearnLive's second-generation Learning Management System (LMS). Although not a product in itself, the LMS is the foundation and scaffolding of all of our products. If you use Compass<sup>TM</sup>, Compliance<sup>TM</sup>, or Continuum<sup>TM</sup>, this new upgrade will revolutionize your workflow. Users of Capture<sup>TM</sup> and Connect<sup>TM</sup> will see some improvements in the way programs are constructed, but the core interfaces of those products, for both participants and presenters, will remain unchanged.
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===[[Calendar of Live Training Sessions 2014]]===
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==Training Sessions==
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Visit our Product Training Site to view the training sessions: https://producttraining.checkpoint.thomsonreuters.com/training/lp/LearnLive.asp
==New to the LearnLive platform? Start here:==
==New to the LearnLive platform? Start here:==
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* [[Version 2.0: FAQ]]
* [[Version 2.0: FAQ]]
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* [[System Requirements]]
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We will be hosting Connect<sup>TM</sup> training sessions with live Q&A regularly over the next several months. Schedule to be released soon.
We will be hosting Connect<sup>TM</sup> training sessions with live Q&A regularly over the next several months. Schedule to be released soon.
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== Known Issues ==
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Below are links to lists of known issues we are working to resolve or that have been resolved. It is important to note that our Known Issues List is a compilation of critical issues that impact all or most of the LearnLive customers.
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===[[Flash Player Security Issues]]===
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==Known issues and Open Items ==
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===[[Known Issues List]]===
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This is a list of known issues that we are currently in the process of resolving. Before filing a bug report, check this list to see if we've already found your problem and are working on fixing it. If your bug isn't on this list, let us know.
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===[[Known issues for Learning Management System]]===
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===[[Known issues for Content Delivery system]]===
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===[[Compliance Open Items]]===
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Latest revision as of 07:39, 16 October 2018

Welcome to the new help and support site for the LearnLive suite of products. This site covers our entire product range as of the release of LearnLive's second-generation Learning Management System (LMS). Although not a product in itself, the LMS is the foundation and scaffolding of all of our products. If you use CompassTM, ComplianceTM, or ContinuumTM, this new upgrade will revolutionize your workflow. Users of CaptureTM and ConnectTM will see some improvements in the way programs are constructed, but the core interfaces of those products, for both participants and presenters, will remain unchanged.

Training Sessions

Visit our Product Training Site to view the training sessions: https://producttraining.checkpoint.thomsonreuters.com/training/lp/LearnLive.asp

New to the LearnLive platform? Start here:

Regardless of which LearnLive product you have, the following articles will help you understand how our system works. If you have more than one product, the same principles apply across the whole system.

One you understand the basic platform, you can get started with whichever products are appropriate for you.

Not sure which products you have? See Product Features and Comparison.

Are you an existing LearnLive customer, but new to Version 2.0? Start here:

Known Issues

Below are links to lists of known issues we are working to resolve or that have been resolved. It is important to note that our Known Issues List is a compilation of critical issues that impact all or most of the LearnLive customers.

Flash Player Security Issues

Known Issues List