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Regardless of which LearnLive product you have, the following articles will help you understand how our system works. If you have more than one product, the same principles apply across the whole system.
Regardless of which LearnLive product you have, the following articles will help you understand how our system works. If you have more than one product, the same principles apply across the whole system.
* [[Understanding the LearnLive system]]
* [[Understanding the LearnLive system]]
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* [[Understanding Universities]]
* [[Understanding user profiles]]
* [[Understanding user profiles]]
* [[Understanding programs and sessions]]
* [[Understanding programs and sessions]]
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==Are you an existing LearnLive customer, but new to Version 2.0? Start here:==
==Are you an existing LearnLive customer, but new to Version 2.0? Start here:==
 +
* [[Understanding Universities]]
* [[Understanding user profiles]]
* [[Understanding user profiles]]
* [[Understanding programs and sessions]]
* [[Understanding programs and sessions]]

Revision as of 15:38, 22 January 2014

Welcome to the new help and support site for the LearnLive suite of products. This site covers our entire product range as of the release of LearnLive's second-generation Learning Management System (LMS). Although not a product in itself, the LMS is the foundation and scaffolding of all of our products. If you use CompassTM, ComplianceTM, or ContinuumTM, this new upgrade will revolutionize your workflow. Users of CaptureTM and ConnectTM will see some improvements in the way programs are constructed, but the core interfaces of those products, for both participants and presenters, will remain unchanged.

New to the LearnLive platform? Start here:

Regardless of which LearnLive product you have, the following articles will help you understand how our system works. If you have more than one product, the same principles apply across the whole system.

One you understand the basic platform, you can get started with whichever products are appropriate for you.

Not sure which products you have? See Product Features and Comparison.

Are you an existing LearnLive customer, but new to Version 2.0? Start here:


Known issues and Open Items

This is a list of known issues that we are currently in the process of resolving. Before filing a bug report, check this list to see if we've already found your problem and are working on fixing it. If your bug isn't on this list, let us know.

Known issues for Learning Management System

Known issues for Content Delivery system

Compliance Open Items