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Understanding user profiles

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Universal Logins

With the introduction of LMS 2.0, LearnLive user logins are universal across the LearnLive platform. This means that if one of your associates who has a seat in your LMS would like to take a program through a content provider at a different university in a different company that also uses LearnLive for its content delivery platform, your associate can use the same login and password. Think of it as similar in function to your username and password for Facebook: you can log in to Facebook.com, or you can log in to any other number of web applications powered through the same user recognition system.

The advantage for the end user is that he or she no longer needs to remember large numbers of individual usernames and passwords. The advantage for you as an administrator is that you have instant access to your end users' completion records across other universities for the purposes of calculating compliance within your industry jurisdictions.


Unlimited custom fields

With LearnLive LMS Version 2.0, you can add as many custom data fields as you want to your company's user profiles. In the current system, there is a limit to the number of custom fields you can use, and there exist a number of workarounds to accommodate more custom information. With Version 2.0 this will be a thing of the past. We support any number of custom fields, and you can choose to allow those fields to be general fill-in-the-blank or choose to restrict them to specific formats like dates or numbers or to present a custom dropdown list of pre-written options to choose from.

Single account, multiple keys

Image:user_profiles_multiple_companies-650.jpg

This diagram illustrates how the process works. Anya, the user in red at the center of the diagram, is an employee of Iris Financial, Inc., who tracks her compliance as a CPA. Anya has a key to Iris Financial's own private university, by virtue of being an employee.  Anya also has access to paid content through Acme CPE University, which is a public-facing university with paid content. Anya also has a key to Special Seminars University, owned by Accounting Secrets Inc., which is generally private, but Accounting Secrets has given Anya a pass code that grants her access to their university.

User profile access across companies

Image:user_profile_sharing_650.jpg

This diagram illustrates profile access from the point of view of three different users. In the center is Anya herself.  On the left is Bernice, the training administrator at Iris Financial, and in the bottom right is Caleb, the administrator at Acme Content Providers, Inc. You will see that Anya's user profile currently contains four "folders" of information:

Anya has access to all of these "folders" of information. Bernice also has access to all of these folders, because Anya's relationship with Iris Financial is an employment relationship: Iris Financial pays for her seat through their LearnLive contract and Bernice tracks Anya's compliance. Caleb, on the other hand, has more limited access. He can view Anya's core information, he can email her, and he has access to her completion record through his own university, but he cannot view Anya's company or employee information.

The End User and Multiple Universities

In LearnLive LMS 2.0, users can, in theory, enter multiple universities with the same login credentials. But which universities? In order to answer this, we need to understand the different kinds of university access models. A university, when you create it, will be declared as one of the following types:

In creating a university, you can also decide whether you will allow end users to create and edit their own user profiles. When allowed, users can create their own accounts if they don't already have one, but if prohibited, all user accounts must be created by an administrator.

In addition, Version 2.0 makes use of pass codes to protect universities. In cases where end users are allowed to create their own accounts, you can protect this function with a pass code (which is just like a group password). If a pass code is required, only those visitors with the correct pass code may create an account. You may distribute the pass code among your associates and email it to invite others.

So with these three variables in play, here are the access options for any particular university:

So let's say you are just beginning to use LMS Version 2.0. What universities will you users have access to?

Frequently asked Questions

Does this mean that every LearnLive user now has access to my university?

Not unless your university is specifically set up as a public (i.e. "pay-per-use") university. Even if your university is public, you have the option to use a pass code to restrict access by the general public.

Does this mean my users can now use their existing login credentials to take a course from a content provider's website?

Yes, if the content provider has a public university, or if that user has a pass code for the university in question. Your users may not enter universities that are strictly private.

What if I have protected information in the custom fields of my user profiles, can other companies see them?

No. No administrator from another company can see any of the custom fields you have created for your own users. Remember, not all administrators can see every "folder" of a user profile.

Will I need to issue new user id's and passwords to my end users once we move to Version 2.0?

No, your end users will still utilize the same user names and passwords as they did in Version 1.0.

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This page has been accessed 6,315 times. This page was last modified on 20 November 2013, at 12:41.



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